Consolidation in Legal Tech: How the 'New Normal' Benefits Companies and Customers
https://www.law.com/legaltechnews/sites/legaltechnews/2017/12/14/consolidation-in-legal-tech-how-the-new-normal-benefits-companies-and-customers
The usefulness of Legal Tech is not restricted to helping law firms save costs. By implementing the right technology, law firms are also able to better serve their clients. In order to save costs, run more efficiently, and better serve clients by using technology, attorneys must first understand the relevant technology, and make an effort to keep up-to-date on the evolution of that technology. This article discusses how Legal Tech and the merger of Legal Tech companies can benefit companies and customers alike.
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“More importantly, these marriages of convenience benefit customers tremendously. Clients can obtain better wraparound services when multiple products are intentionally integrated. When companies merge, they can work together to ensure that their apps correctly talk to each other, minimizing or eliminating errors. This allows a seamless cooperation between different capabilities and a comprehensive platform that can address a complex and multifaceted process such as document creation.
These consolidated systems work better—together, and, more importantly, using a single integrated system reduces the time that lawyers and staff must spend climbing a learning curve. An interrelated suite of connected user-friendly software services allows clients to learn how the system works once and then apply that same understanding to every other component of the consolidated system. This minimizes disruption and both simplifies and expedites customer support and communications by bringing multiple teams under one roof.
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